Terms of service

Terms of Service

Last Updated: [DATE]

Welcome to [STORE NAME]. By accessing or using our website, placing an order, or purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

1. Account Terms

You may be required to provide accurate and complete information when creating an account or placing an order. You are responsible for keeping your account information and login credentials secure.

You must be at least [MINIMUM AGE] years old, or use the website under the supervision and consent of a parent or legal guardian where permitted by applicable law.

We reserve the right to suspend or terminate accounts that contain false information, are used fraudulently, or violate these Terms.

2. Pricing and Payment

All prices displayed on [STORE NAME] are listed in Indian Rupees (INR) unless otherwise stated.

We reserve the right to change product prices, discounts, promotions, and offers at any time without prior notice. However, changes will not affect orders that have already been confirmed, except where an obvious pricing or technical error has occurred.

Payments must be made using the payment methods available at checkout. By submitting payment information, you confirm that you are authorized to use the selected payment method.

3. Product Descriptions

We make reasonable efforts to ensure that product descriptions, images, specifications, colors, sizes, and other information are accurate and up to date.

However, minor variations may occur due to screen settings, manufacturing differences, packaging changes, or supplier updates. If you have questions about a product before purchasing, please contact us at [EMAIL ADDRESS].

4. Order Acceptance

Placing an order does not automatically guarantee that the order will be accepted.

We reserve the right to refuse, cancel, or limit an order for reasons including product availability, pricing or listing errors, suspected fraud, payment issues, or other legitimate business reasons.

If we cancel an order after payment has been received, the applicable amount will be refunded using the original payment method or another appropriate method.

An order confirmation email does not necessarily mean that the order has been finally accepted for fulfillment.

5. Shipping and Delivery

We aim to process and dispatch orders within [BUSINESS DAYS] business days after receiving confirmed payment.

Estimated delivery times may vary depending on your location, courier service, weather, holidays, logistical disruptions, or other circumstances beyond our reasonable control.

Once an order has been handed over to the shipping carrier, delivery delays caused by the carrier may be outside our direct control. We will nevertheless make reasonable efforts to assist you in resolving delivery issues.

Customers are responsible for providing an accurate delivery address and contact information. [STORE NAME] is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

6. Returns and Refunds

Returns, exchanges, and refunds are handled according to our [RETURN & REFUND POLICY].

Customers must meet the applicable eligibility requirements and return the product within the specified timeframe.

For questions regarding returns or refunds, contact [EMAIL ADDRESS].

7. Prohibited Uses

You agree not to use our website or services:

  • For any unlawful or fraudulent purpose.

  • To violate any applicable Indian law or regulation.

  • To impersonate another person or entity.

  • To interfere with the security or operation of our website.

  • To attempt unauthorized access to our systems or accounts.

  • To transmit viruses, malware, or other harmful code.

  • To collect or misuse personal information belonging to other users.

  • To engage in activities that could damage, disable, or overburden our website or services.

We reserve the right to restrict or termina